Shipping policy

 

We are committed to providing you with a seamless shopping experience. Below are the details of our shipping policy to ensure you know what to expect when placing an order with us.

Delivery Timeframe

  • Orders are processed within 24 hours of purchase.

  • Delivery typically takes place within 2–4 working days from the date of dispatch. Please note that weekends and public holidays are not considered working days.

Shipping Fees

  • Standard shipping is available at a flat rate of €3 for Malta and €6 for Gozo.

  • Free shipping is offered on orders above €50, within Malta.

Order Tracking

  • Once your order has been dispatched, you will receive a confirmation email. Make sure that the confirmation email is present when picking up the product or on the day of delivery.

Shipping Locations

  • We currently ship to Malta and Gozo. Please ensure your delivery address is accurate and within our serviceable areas to avoid delays.

Delivery Issues

  • In the unlikely event of a delay beyond the stated delivery timeframe, please contact our customer service team at 79010226 for assistance.

  • If your package arrives damaged please notify us immediately so we can resolve the issue.

We strive to deliver your order promptly and in perfect condition.
Should you have any questions or concerns about your delivery, please don't hesitate to reach out to us at skincareandco.net.

Thank you for shopping with us!